We conduct a detailed study to understand your organization’s existing IT landscape. We will organize a workshop at your company’s location to involve all stakeholders, administrators, and department heads within your organization to participate in this study. The processes followed by different departments and their key pain points are noted down and recorded.

With the insights gathered from the analysis and from the list of requirements co-created during the workshop, an implementation plan is drafted. The appropriate products or suites that have the required functionalities to exercise these strategies are then identified from EMX’s collection. The study, insights, and implementation strategies are then compiled and presented as a Business Requirement Document (BRD).

Shifting data from your existing system to your new implementation is a carefully planned and monitored process that is carried out by a dedicated team of experts, ensuring a smooth transition with no errors or data loss.

Your Technical Account Manager (TAM) is your liaison to our Enterprise Support team. They work in conjunction with your company, prioritizing and managing all product, support, and solution-related requirements to deliver the most personalized experience post-implementation. With complete knowledge of your company’s business processes and deployed custom functions, widgets, native integrations and third-party integrations–not to mention complete access to all relevant documentation–a seamless experience is maintained throughout your journey with Enterprise Support.